Inside Sales

Posted 3 months ago

The Inside Sales Representative will focus on maintaining current accounts and inventory control. The ideal candidate will have direct sales experience in the flat steel service sector and the ability to develop long-term relationships with customers.  The person will possess industry knowledge and business acumen to meet the sales target and assist in achieving our profitable growth.


  • Maintain accounts to achieve and exceed individual activity targets
  • Respond to all inquiries and proactively provide information regarding order status, deliveries, quality or other inquiries in a timely manner
  • Develop relationships with customers purchasing, receiving, quality departments etc.
  • Communicate customer requirements working within Nova’s internal production as well as shipping, quality departments
  • Receive and enter customer orders accurately and efficiently in accordance to company parameters
  • Receive customer forecasts and enter information into Nova’s MRP making sure information is accurate
  • Lead role in working with outside rep to ensure proper inventory levels – master coil as well as finished goods
  • Identify and resolve issues relating to customer forecasts and mill lead times
  • Act as the liaison between other Nova departments – purchasing, shipping, credit and quality
  • Must ensure accuracy of the order entry process
  • Develop strong understanding of the jobs procedures as well as equipment capabilities
  • Ability to maintain composure under stressful situations and customer demands
  • Ability to work with others in a group / team atmosphere
  • Demonstrates a reliable, dependable work effort and positive work attitude


  • University or college graduate
  • Minimum 1-3 years inside sales experience in flat rolled service centre environment
  • Self-motivated and able to work independently as well as part of a team in a fast-paced environment
  • Proficient in math, ability to multiply and divide to ensure orders are accurate and reduce scrap or raw material 
  • Strong communication skills written and verbal
  • Proficient computer skills (Word, Excel and Outlook)
  • Ability to multi task and work under tight deadlines

Job Features

Job Category

Nova Steel

Job Description

Job Description

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